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This workshop is for NHS patient & public facing staff.  We will provide you with the tools to feel safe enough to handle high emotion conversations.  This is an experiential workshop where you will be an active participant practicing the approaches & tools taught.  There will be demonstrations & case studies throughout, plus 
frameworks, models & tools for day-to-day use.  

Difficult Conversations

    • Maximise your career potential
    • Navigate Conflict
    • Nail your KPIs
    • Team Dynamics
    • Increase Contribution & Accountability
    • Optimise team productivity
    • First 100 days on-boarding into new role support
    • Maximise your leadership potential
    • Difficult Conversations


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